Situation
Surface Center Interiors (SCI) is a countertop fabrication and installation company specializing in natural stone, quartz and solid surfaces. SCI works with homeowners and construction professionals in the residential and commercial markets. SCI is led by an analytical owner-operator that leverages data for decision making.
Challenge
- SCI forecasted sales and material costs at an aggregated view. As the company adopted methods to streamline production, a more precise forecast was needed.
- SCI had a robust data infrastructure intact after years of working with BUCS. SCI leveraged the existing data infrastructure, along with in depth customer knowledge from Sales Reps to dial in forecasting at a channel and customer level.
Action
- Developed a detailed customer level forecast model. The model focused on top customers for efficiency purposes, and customer-controlled drivers focusing on volume/price changes and expected material costs integrated with historical actuals from systems to automatically calculate sales and throughput forecast.
- The model automatically updates each year, eliminating the need to re-assemble the forecast.
- The model provides the forecast at desired levels of aggregation, meaning it can be drilled down to channel, material type, and customer levels.
Result
4%Increase in YoY Gross Margin %
“Adopting BUCS for our forecasting has significantly sharpened our analysis, allowing for unprecedented granularity. By leveraging insights from our sales teams, who are closely attuned to our top customers’ behaviors, we’ve achieved a new level of forecasting accuracy. This enhanced precision directly contributes to more informed and accurate planning.”
Rod Savage
CEO
Systems Integrated
1 FieldEdge Instance
1 SAMPro Instance
